If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange minus the shipping costs. You can return a product for up to 30 days from the date you purchased it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please keep your receipt. To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.
Once your return is received and inspected by Amston Tools (LCN Global, LLC), we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then, please contact your credit card company, it may take some time before your refund is officially posted depending on the institution.
Next, please contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded. Unfortunately, discounted or on-sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
To return your product, you should first contact Amston Tools (LCN Global, LLC) at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item(s) over $75, you should consider using a tracking shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
**Applies only to standard (non-bulk) orders
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